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Filament Skipping in Ingoing Drives

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    Dominick Brookes

    My plus has jammed badly, using the jog either forward or back results in grinding filament. What should I do? I've never printed on the unit and only been able to splice a small amount of 3 filaments together. Brookesdominick@yahoo.com

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    Jonny Yeu

    Hi Dominick, I'm sorry to hear that you're running into this issue. Could you please check that there isn't a block in your Splicer tube? You can follow the steps here to check this area: http://mm3d.co/splicer-tube

    Another area where jams can occur is the merger. You can usually tell that a merger is jammed if you're able to fed filament through some drives, but not all of them. To clear this jam, please follow the steps here: http://mm3d.co/merger-blockage

    If you're still unable to clear this jam, please send us a message at support@mosaicmanufacturing.com and we'll provide next steps.

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